While it isn't free, SolarWinds DameWare Remote Support it does come with a fully functional no restrictions 14-day trial, and that's a good sign because it shows its creators have a lot of confidence in their product. SolarWinds DameWare Remote Support is easy to install and operate across networks, and the interface is uncluttered and is extremely intuitive for both new and experienced users. The credentials management tool also means that users can make quick connections to remote computers from an unlimited number of 'saved' credentials increasing efficiency and save time. As well as this, support staff can connect & reconnect to the same computers they frequently access using the 'favorites' tab.
The tabbed interface mimics a typical Internet browser so you can have multiple sessions open in just one window. SolarWinds DameWare Remote Support is also easy to use. (That means your staff can save time and not end up shouting "The off button, at the wall, just turn it off. The built-in system tools of DameWare Remote Support also allow users to perform standard network diagnostics and perform actions without any input from end-users, which is always good when your IT staff know more than your users do. You can even export system properties and AD details easily from remote machines using DameWare. On the go remote support can be easily facilitated from both iOS and Android mobile devices.Īs you would expect from remote support software, by using DameWare you can remotely reboot systems, start/stop services & processes, copy/delete files, view & clear event logs, manage multiple AD domains, users & groups, and remotely reset passwords. As well as this DameWare doesn't need to be ran via traditional desktop or laptop hardware. SolarWinds DameWare Remote Support lets you work through firewalls by providing a secure connection, and you can connect to multiple other systems such as Windows, Mac OS and Linux at the same time through one single administration console.
Can use Android and iOS devices to remotely connect and perform troubleshooting.Connect to Windows, Linux, and Mac OS operating systems.Connect to computers and devices using telnet, SSH1, and SSH2 protocols.Access multiple sets of saved credentials for easy log-in to different devices.Save favorite sessions within the Windows file system.Manage multiple sessions from one console with a tabbed interface.
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